Property Management Services
ResorticaHawaii.com was established in 2006 by local entrepreneurs with a singular purpose in mind: to offer property owners a stress-free management system while maximizing their rental returns. As a licensed brokerage company, we uphold and adhere to all state and local laws, ensuring compliance and peace of mind for our valued clients. With a focus on the Waikoloa Beach Resort, Mauna Lani Resort, Mauna Kea Resort, Waikoloa Village, and Kona, we provide hassle-free property management services that generate consistent high rental returns for property owners.
With a commitment to exceptional service, continual improvement, and a flexible, client-focused approach, we strive to achieve the best results for you and your short-term vacation rental property. Our dedicated, locally based team combines local knowledge and extensive rental experience with world-class hospitality service, ensuring your investment receives the attention it deserves. Through our user-friendly owner portal, owners can access real-time information about your short-term rental’s performance and every transaction. With over 110 short-term vacation rentals under our management on the Kohala and Kona Coast, we have consistently delighted guests and owners alike, even in the face of challenges such as natural disasters, market corrections, and the recent pandemic.
When you choose ResorticaHawaii as the property management partner for your vacation rental property, you gain access to a range of exclusive benefits that include:
24/7 Customer Support
Our dedicated support team is available around the clock to address any inquiries or concerns. With 2 staffed office locations in the Waikoloa Beach Resort, we are readily available to provide the support and expertise necessary for successful short-term vacation rental management.
We employ proven marketing strategies to maximize the visibility and exposure of your short-term vacation property across multiple platforms.
We capture the unique beauty and appeal of your property with high-quality, professional photography.
Our team conducts routine inspections to ensure your property remains in top condition and address any maintenance needs promptly.
Routine and Emergency: We have a network of trusted local contractors to handle routine and emergency maintenance promptly, protecting your investment.
Live Owner Portal
Stay connected and informed through our user-friendly owner portal, providing real-time access to rental performance and financial transactions.
We offer comprehensive housekeeping services to ensure your property is impeccably cleaned and maintained, providing a delightful experience for your guests.
Our team stays ahead of travel trends and local supply and demand, leveraging our local expertise to optimize your rental rates for maximum returns.
We believe managing short-term vacation rentals requires a combination of online management and offline support. That is why our team is physically present on the ground, ensuring that all properties under our management meet our stringent standards and that we can handle any one-off situations or guest urgencies promptly. When you partner with ResorticaHawaii, you and your guests can rest assured that you will always communicate with our locally-based support team, avoiding the frustration of dealing with outsourced or off-island support.
We are speaking as mainland family STVR owners who are part-time Big Island residents. We have owned property in the Waikoloa/Mauna Lani area for more than 20 years. ResorticaHawaii has been our go-to rental management company for over a decade of that time. Prior to that we had done business with a couple of other local management companies. Without fail we have found Kim, Ingrid and all the other department heads at Resortica to be professional yet personal with handling all the problems that come with rental management. They manage our units maintenance and seem to care for our home as if it were theirs. We have found them to be fair and transparent with business and responsive to our communications. This is a comfort to us as we live about 4,000 miles away! We heartily recommend ResorticaHawaii for rental management.”K.L, Frisco, TX
We have been Resortica clients since 2009 and are exceptionally happy with the level of service, attention to detail and partnership that we have developed with Kim and her team. Resortica is always there to answer any questions and attending to guests' every need. They are taking very good care of the our property, and are proactive in helping maintain our unit to the highest standards. In fact, with Resortica by our side we felt comfortable investing in yet another property at the Beach Villas, being confident in our ability to monetize our investment and keeping up the high level of service that our guests have come to expect.L.S, Rancho Palos Verdes, CA
When my husband and I bought our investment condo unit in Mauna Lani back in 2013, we did not have any contact in Hawaii. We were looking for a reputable rental property management that would manage our property and make our lives stress-free since we live in the Middle East (12 time zones difference from Hawaii). We were looking for an efficient rental property manager who is communicative, responsive and somebody we could trust with our new acquisition. We received a couple of recommendations from our real estate agent, and easily decided on choosing Resortica as our manager due to the way they presented their proposed services. We made the right decision! For more than 10 years now, they have been our manager and it has been stress-free owning a property while living on the other side of the world. From quick changeover of guests to occasional unavoidable maintenance issues, Resortica has always been exceptional. Resortica has been kind, responsive and prompt to our guests who have looked forward to their well-deserved break and want nothing but a perfect vacation. Issues were promptly dealt with in an exceptional manner. I could write for pages on how we made the right decision in choosing Resortica as our rental property manager, simply put, I highly recommend them. We hope to be with Resortica in the decades to come.A.P, Amman, Jordan